Job: Account Director

This posting has expired and is no longer available.

Job Description

BIG YAM is seeking an Account Director with experience in providing strategic direction to deliver high quality solutions to our clients in order to help them achieve their marketing objectives. The Account Director must be a multi-talented, dynamic individual with stellar client skills, a killer grasp on strategy, research, integrated marketing and a great team attitude. 


  • Lead insights and planning consistent with client goals by partnering with creative and account management peers to develop ideas at all points of client contact
  • Orchestrate strategic planning and research activity for accounts, ensuring deliverables are met efficiently
  • Identify opportunities to collaborate with clients and give them insights into the dynamics of their business through the development of sales, marketing and consumer analysis
  • Stay abreast of current strategic planning tools and enhance the process through specific planning, proprietary information and a level of insight that can be injected into the entire process
  • Help clients overcome challenges when pursuing marketing strategies to meet KPIs, drive traffic, increase conversion, increase average order size and visitor loyalty
  • Create effective marketing strategies and work collaboratively with the digital and creative teams to develop and execute strategies
  • Manage program execution and financial performance while ensuring that overall strategy is sound and on point
  • Develop, maintain and communicate individual project schedules; this includes the scheduling of internal reviews, creative review, QA review and client review
  • Manage all aspects of projects production including kickoff, requirements analysis, development, testing, training, launch and reporting/measurement
  • Define scope of work for the production of projects, web sites and campaigns by providing time and cost estimates, with assumptions clearly stated
  • Keep the team motivated, focused and proud of contributions
  • Manage and lead client accounts internally through billing, profitability, AR, etc.
  • Communicate daily with clients to ensure understanding of their needs
  • Write excellent Creative Briefs and comprehensive Strategic Marketing Plans
  • Work with key agency departments to plan and ideate campaigns that are on strategy and budget
  • Confidently pitch new projects to their clients, either alone or with colleagues
  • Provide insight into creative work for clients to understand quickly why it's good for their businesses

Experience and Education Required:

  • Senior-level Advertising Agency experience
  • Bachelor’s degree in Marketing/Advertising or equivalent work experience
  • At least 5-7+ years of agency experience; specifically in strategic planning and research
  • Solid ability to think creatively and analyze deliverables

Skills Required:

  • Strategic thinker, writer and pitch person
  • Willingness and ability to learn
  • Exceptional client-facing customer service skills, salesmanship and engaging presenter
  • Full understanding of how to leverage, develop and maintain a brand
  • Strong independent decision-making, organizational, planning and problem-solving skills
  • Ability to manage financial expenditures and drive revenue
  • Ability to work effectively within a diverse population
  • Professional demeanor in written and oral communication
  • Effective team player with positive attitude
  • Self-starter with strong initiative who’s able to work independently and within a team environment
  • Collaborative management style and leadership qualities to get a team excited
  • Ability to research, write and deliver strategic presentations with clarity and conviction 
  • Ability to analyze data and metrics and collaborate regarding campaign direction


15750 N Northsight Blvd
Scottsdale, AZ 85260